Legal

SMS Terms

Effective May 30, 2026 · Version 1.0

Locker, operated by 72Knots.AI LLC, sends text messages on behalf of the businesses (“Operators”) that use the Service. This page explains how those messages work.

What messages we send

Messages are outbound and transactional only. They relate to a specific item a guest has left with an Operator — for example, a confirmation that an item was checked in, or a notice related to retrieving it. We do not send marketing or promotional text messages.

Consent

An Operator enters a guest’s phone number to enable these messages. Operators are required to obtain the guest’s consent before entering their number, and confirm this when they set up their account. By providing your number to an Operator using Locker, you agree to receive transactional text messages about your item.

Frequency, rates, and carriers

Message frequency depends on your activity (typically one or a few messages per item). Message and data rates may apply depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.

Opting out and help

You can stop messages at any time by replying STOP to a message you receive. Reply HELP for help. You can also contact us through our support form. If you opt out, you may no longer receive item confirmations or retrieval notices.

Privacy

Phone numbers are used to deliver these messages and to identify a guest at pickup, as described in our Privacy Policy. Message delivery is handled by our provider, Twilio.

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