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Frequently asked
What is Locker?
Locker (Use Locker) is a staff app for hospitality businesses — marinas, ski resorts, hotels, valet stands, and coat checks — to check guests’ items in and out without paper tickets. Staff check an item in, take a photo, and the guest gets a text confirmation. The guest retrieves the item using the last digits of their phone number.
I’m a guest trying to get my item back.
Please contact the business or venue that took in your item — they have your item and can return it. If you can’t reach them, send us a message using the form above and we’ll help connect you.
How do I sign in?
You can sign in with Apple or with an email and password. If you forget your password, use the “Forgot password” link on the sign-in screen.
How do text messages work?
Locker sends outbound, transactional text messages to guests about their items. See our SMS Terms for details, including how to opt out.
How do I delete my account?
You can delete your account and its associated data from within the app, or by sending a request using the form above.
Billing
Operator subscriptions and messaging credits are managed through your account. For billing questions, use the form above.