Legal

Terms of Service

Effective May 30, 2026 · Version 1.0

These Terms of Service (“Terms”) govern your use of the Use Locker app and the Locker service (the “Service”) provided by 72Knots.AI LLC (“Locker,” “we,” “us”). By creating an account or using the Service, you agree to these Terms.

1. Who may use the Service

The Service is for businesses and their authorized staff (“Operators”). You must be at least 18 years old and, if you accept these Terms on behalf of a business, you represent that you are authorized to bind that business.

2. The Service

Locker lets Operators check guests’ items in and out without paper tickets, capture an item photo, and send guests an outbound text confirmation. Guests retrieve their items using the last digits of their phone number. We may add, change, or remove features over time.

3. Accounts

You are responsible for keeping your login credentials secure and for all activity under your account. Notify us promptly of any unauthorized use.

4. Your responsibilities

• You will use the Service only for lawful purposes and in compliance with all applicable laws.
• You will obtain each guest’s consent before entering their phone number to receive messages through the Service, and you will comply with all applicable telemarketing and messaging laws (including the U.S. Telephone Consumer Protection Act). See our SMS Terms.
• You are responsible for the accuracy of the information you enter and for your handling of guest items and guest data.
• You will not misuse the Service, attempt to disrupt it, or access it in an unauthorized way.

5. Payments

Operator subscriptions and messaging-credit purchases are billed through our payment processor, Stripe, according to the pricing presented to you. Charges are non-refundable except where required by law. If you choose to collect fees from your own guests, you do so using your own payment arrangements; Locker is not a party to, and does not handle funds for, any payment between an Operator and a guest.

6. Guest data

As between you and Locker, you are responsible for the guest information you enter and for having the right to enter it. Locker processes that information on your behalf to provide the Service, as described in our Privacy Policy.

7. Intellectual property

The Service, including its software, design, and content, is owned by Locker and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service while these Terms are in effect. You retain rights to the content and data you submit.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted or error-free. Locker does not take custody of, and is not responsible for, any physical item that an Operator stores or returns.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LOCKER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You will defend, indemnify, and hold Locker harmless from claims, damages, and costs arising from your use of the Service, your handling of guest items, or your collection or use of guest data, including any failure to obtain required guest consent.

11. Suspension and termination

You may stop using the Service at any time and may delete your account from within the app. We may suspend or terminate access if you violate these Terms or to protect the Service or its users.

12. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any disputes will be resolved in the courts located in Florida, unless otherwise required by applicable law.

13. Changes to these Terms

We may update these Terms. When we make material changes, we will update the effective date and may require you to accept the updated Terms to continue using the Service.

14. Contact